About the Tasks API

With Tasks, site admins can efficiently create and manage tasks on a site. This enables site admins to organize and prioritize their daily activities, enhancing their customer relationship management. Tasks include activities such as follow up calls or emails, scheduling meetings with clients, tracking steps for customer onboarding, and more.

The Tasks API allows you to:

  • Create and update tasks with the option to set a due date or to link the task to a contact.
  • Count the total amount of tasks you have, or count the amount of tasks based on provided filters. For example, you can count the number of tasks that are linked to a specific contact.
  • Retrieve tasks.
  • Prioritize your tasks by adjusting the display order.
  • Delete tasks you no longer need.

Terminology

  • Task: A specific activity, action, or assignment that needs to be completed by a site admin.
  • Reminder notification: A notification that is sent if the task has a due date. The reminder is sent the day before the due date and on the due date.
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