Troubleshooting Instagram Feed App Issues

If you see this error in your editor, it means that your Instagram Feed app has disconnected from your Instagram account. The most common reasons for this are: 

To fix this issue, you need to disconnect your Instagram Feed app and then reconnect it.

If you previously connected to a personal account and have problems switching to a business account, try disconnecting your account and then connecting your business account.

You need to convert your Instagram personal account to a business account and connect it to a Facebook page before you can connect it to the Instagram Feed app. Follow the steps below to check that you have converted your personal account into a business account, and convert it if you haven't.

If you're not seeing the correct content in your feed, go to your Instagram account and make sure that you're signed in to the correct account. 

If you're not signed in to the correct account, follow the steps below. 

Your account may get disconnected if there is a connection issue with Instagram, or if you recently changed your Instagram password. Follow the steps below to reconnect your account.

We are aware that some features in the Instagram app are missing. This is due to a recent API change on Instagram's end.

The following features will not appear on the app: